VIP Services

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VIP Services® – A new way to troubleshoot

A world class maintenance tool for the Industrial Marketplace. VIP Services (Virtual Information Portal) is a server / mobile app created specifically to improve efficiency and increases productivity and provides
Everything you need to do your work – All in the palm of your hand!

VIP Services – Digital Transformation

  • Reduce Unscheduled Downtime – Technicians lose time looking for resources, schematics, procedures or other info needed to complete a task.
    • VIP On-Demand – Links equipment to relevant data via a VIP QR Tag. VIP provides requested information the technician needs in his hand.
    • VIP Capture – Allows the user to add data or information over time – snapshots, notes, etc.
  • Better Decision Making through Digitization – Today, Downtime Issues, & PM Procedures are done manually – This can result in unclear or inaccurate data collected – resulting in possible problems.
    • VIP RealTime – Shows relevant dashboards, alarms and trends – allowing the user to make better decisions and be more productive.
    • VIP WorkOrder – Manual procedures are automated to ensure data is collected correctly.

VIP Services – How does it work?

  • VIP Services is a server / tablet-based application that runs on a Microsoft 10 platform for PCs and Tablets
    • The VIP Server & Tablets (VIP Client)
    • VIP Server holds the VIP QR Tag data
    • VIP Client runs on tablet and displays info
  • VIP QR TAGs link plant assets to useful data.
    • VIP QR TAGs are scanned by any client tablet to display maintenance or application information.

Field technicians use VIP Services to provide immediate troubleshooting and repair information and assistance.

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